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Ancillary Business
LTC FAQ

 

Long Term Care - Frequently Asked Questions
Ancillary Business
Q. What is Long Term Care Insurance - LTC?

LTC insurance policies help pay for nursing home care and health services, covering all levels of care including skilled, intermediate, and custodial care in a nursing home, assisted care living facility, adult day care center, or at home.

 

Q. What is the general benefit trigger for LTC benefits?

Benefits are triggered through the need for assistance with two of six activities of daily living (ADL's) or because of a cognitive impairment.


Q. What are John Hancock's ADL's (Activities of Daily Living) required to trigger benefits?

Transferring, toileting, maintaining continence, eating, dressing and bathing.

Q. What is the waiting/elimination period?

The number of days for which the policyholder pays when he/she receives care that is not eligible to be paid under the policy.


Q. When am I eligible for benefits?

You are eligible for benefits if you need substantial assistance with two or more activities for daily living (ADL's).


Q. Will the premium be waived while receiving benefits?

Yes, when you are receiving care, you do not pay premiums after the waiting / elimination period.


Q. How can premiums be paid?

There are three convenient payment arrangements, Payroll Deduction, Direct Billing or Automatic Bank Withdrawal.


Q. Why John Hancock?
As a leader in long-term care insurance, John Hancock provides quality coverage for groups and individuals. John Hancock is one of the country's largest and most respected providers of insurance and financial products, with more than 135 years of experience. John Hancock is among the highest-rated insurance companies for financial strength and stability and is rated A++ Superior by Best Insurance Ratings.



 
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